Aviso legal

Legal Notice & Terms of International Sale

1. Corporate Identity and Service Providers This website is owned and operated by OCUFY GROUP SA, an independent company based in Buenos Aires, Argentina. To provide our global services, we contract the following independent third-party providers:

- Billing & Payment Processing: Managed by OCUFY Corp, an independent entity located in Florida, USA.

- Logistics & Fulfillment: Managed by OCUFY GLOBAL SL, an independent entity located in Spain. By purchasing from OCUFY®STORE, you acknowledge that these are separate legal entities providing specific services under contract to facilitate your order.

2. Logistics and Origin of Goods

Please be advised that most orders are fulfilled and dispatched from an international distribution center located in Spain. By placing an order, the customer acknowledges that the transaction constitutes an international purchase originating from the European Union.

3. Customs, Duties, and Import Taxes (DDU Policy)

In accordance with international trade standards, all orders are shipped DDU (Delivered Duty Unpaid).

- Importer of Record: The customer is considered the "Importer of Record" and must comply with all laws and regulations of the destination country (e.g., U.S. Customs and Border Protection).

- Responsibility for Fees: Any customs duties, import tariffs, brokerage fees, or local taxes imposed by the destination country are not included in the product price or shipping cost paid at checkout. These charges are the sole responsibility of the customer.

- Government Mandate: These fees are mandated by the local government and are collected by the carrier (e.g., UPS, DHL, FedEx) on behalf of customs authorities. OCUFY Corp or any partner company do not collect, receive, or benefit from these funds.

4. Non-Refundable Charges and Returns

We strive for excellence in our products; however, due to the nature of international logistics:

- Shipping Fees: Original shipping costs are strictly non-refundable once the order has been dispatched from the warehouse in Spain.

- Import Fees: Any duties or taxes paid to customs authorities are non-refundable.

- Refusal of Delivery: If a shipment is refused due to the customer’s non-payment of import duties, the package will be returned to Spain. In such cases, the cost of the original shipping and any "Return to Sender" fees incurred will be deducted from the customer's refund.

5. Payment and Financial Jurisdiction

All financial transactions are governed by the laws of the State of Florida, USA. Any disputes regarding payments, chargebacks, or billing must be resolved under the jurisdiction of the courts located in Florida, USA.

6. Intellectual Property and General Governance

All content, branding, and intellectual property associated with this website are governed by the laws of Argentina. For any matters regarding the ownership of the site, the parties submit to the exclusive jurisdiction of the competent courts of the Province of Buenos Aires, Argentina.

7. Acceptance of Terms

By completing a purchase on this website, the customer explicitly confirms they have read, understood, and agreed to these Terms and Conditions, specifically acknowledging their responsibility for potential import tariffs and the non-refundable nature of international shipping expenses.

8. Limitation of Liability and Proper Equipment Handling

Under no circumstances shall OCUFY® be held liable for any direct, indirect, or incidental damages to mobile devices, slit lamps, microscopes, or any other professional equipment resulting from improper use, handling errors, or user negligence.

The user assumes full responsibility for manually controlling the pivot mechanism. The faceplate must be supported at all times to prevent abrupt drops that may result in the detachment of the mobile device. While our products utilize industrial-grade neodymium magnets for high-security attachment, OCUFY® does not guarantee that a device will remain attached if the product is subjected to sudden impacts, excessive force, or general misuse.

9. Modifications to Products, Prices, and Services

Intellectual Property Rights All content, designs, logos, trademarks (including OCUFY®), and technological specifications displayed on this website are the exclusive property of OCUFY GROUP SA and OCUFY GLOBAL SL. Any unauthorized reproduction, modification, distribution, or "reverse engineering" of our products is strictly prohibited and will be prosecuted under international intellectual property laws.

Product Modifications and Availability OCUFY® reserves the right to modify, update, or discontinue products, features, or specifications at any time without prior notice. Minor technical improvements or aesthetic variations that do not impair core functionality shall not be considered a defect or breach of contract. Prices are subject to change based on international market conditions.

Force Majeure and Carrier Delays Neither OCUFY® nor its independent logistics partners in Spain shall be held liable for delays or failures in performance resulting from events beyond our reasonable control. This includes, but is not limited to: strikes, labor disputes, port closures, natural disasters, international transport interruptions, or delays in customs clearance due to changes in destination country regulations (e.g., U.S. Customs inspections).

Limitation of Liability (The "Hardware" Clause) The user assumes all risk and responsibility for the manual stabilization of the OCUFY® device. Under no circumstances shall OCUFY® be liable for damage to mobile devices, slit lamps, or microscopes resulting from improper handling, failure to secure the pivot mechanism, or misuse of the magnetic attachment system.

International Trade Compliance (DDU) All shipments originate from Spain and are sent Delivered Duty Unpaid (DDU). The customer acts as the "Importer of Record" and is legally responsible for all federal import tariffs, duties, and taxes (including those under 2025/2026 U.S. trade policies). Refusal to pay these government-mandated fees constitutes an abandonment of the order under the terms stated in our Shipping Policy.

Governing Law and Severability Any legal dispute regarding financial transactions shall be governed by the laws of the State of Florida, USA. If any provision of these Terms is found to be unenforceable or invalid by a court of law, such provision shall be limited or eliminated to the minimum extent necessary, and the remainder of the Terms shall remain in full force and effect.